Cancellation Policy – RIVO FIX Appliance Repair

At RIVO FIX, we understand that plans can change unexpectedly. Your convenience matters to us, and we strive to make cancelling or rescheduling your appointment as simple and hassle-free as possible.

How to Cancel Your Appointment

If you need to cancel your appliance repair appointment, please notify us at least 3 hours in advance. This helps us adjust our schedule and serve other customers more efficiently.

To cancel, please call us directly at (604) 206-5096 and speak with one of our live representatives.

Voicemails, emails, or contact form messages are not accepted for cancellations as they may not be reviewed in time.

Service Call Charge for Late Cancellations

If we do not receive proper notice, a service fee of $60 plus tax will be applied.
This fee covers the time and resources reserved for your appointment.
Payment must be completed within 24 hours of your original appointment to avoid further inconvenience.

We appreciate your understanding and cooperation and look forward to providing you with reliable, same-day appliance repair service whenever you need us.