Quick answer: If your Bosch fridge started making a scraping noise, then stopped cooling properly and now has water droplets on the ceiling, the defrost system may have failed. In this Vancouver case, one of the two heating circuits had burned out, ice built up and blocked the fan. RIVO FIX replaced the defrost system assembly, and the fridge is cooling normally again.
A Vancouver homeowner contacted RIVO FIX about their built-in Bosch refrigerator. First, the fridge compartment started making an odd sound, as if the motor was rubbing against something. After a while, the noise went away, but the fridge stopped cooling properly and the temperature kept rising.
Then a second problem showed up. Water drops appeared on the ceiling of the fridge compartment, like condensation.
When a fridge makes a strange noise and then goes quiet, it doesn’t always mean the problem fixed itself. Sometimes it means something has stopped working.
A RIVO FIX technician came to the client’s home and ran a full diagnostic. The issue turned out to be the defrost system.
This system has two heating circuits that melt frost from the cooling unit so it doesn’t turn into solid ice. In this fridge, one of the two circuits had burned out. Because of that, frost kept building up and turning into ice.
Here’s how it all connected:
We discussed the repair details and price with the client before starting any work. After approval, our technician did the following:
After testing, the Bosch was cooling the way it should.
A built-in fridge is tightly installed in the cabinetry, so small problems can go unnoticed for a while. Watch for these early signs:
If you notice any of these, call a technician sooner rather than later. We also don’t recommend chipping off the ice yourself, since you can damage the cooling unit or the fan. And if the fridge keeps running with a blocked fan, the problem can get worse.
RIVO FIX repairs refrigerators and other home appliances across Vancouver and surrounding areas. If your Bosch fridge isn’t cooling, is making noise, or has water inside, contact us to book a diagnostic.
Why is my Bosch fridge not cooling but the freezer works?
This can happen when ice blocks the evaporator fan or airflow between the freezer and fridge sections. A failed defrost system is one common cause.
Why is there water on the ceiling of my fridge?
Condensation can appear when the fridge warms up because of poor airflow or a failed defrost system. A technician should check it to find the real cause.
What is a defrost system in a refrigerator?
It’s a set of heating elements and controls that periodically melt frost from the cooling unit. If it stops working, ice builds up and the fridge cools poorly.
How much does refrigerator diagnostics cost at RIVO FIX?
$89, and it’s free if you proceed with the repair.
Do you offer a warranty on refrigerator repairs?
Yes, we give a 90-day warranty on both parts and labour.
Do you repair built-in Bosch refrigerators at home?
Yes, our technicians come to your home in Vancouver and surrounding areas to diagnose and repair your appliance.
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